nicomjj, 21/05/2009 21.53:Dear Customer This afternoon Michael Jackson show producers will be announcing the rescheduling and change of the opening shows in order to meet the challenges presented by such a large and technically complex concert. Please allow us to apologise. It was not an easy decision to change the schedule but in the end we wanted to ensure that all of Michael's fans attending the concerts get the same quality in staging and level of entertainment. It is AEG Live's sincere hope that those lucky enough to have purchased tickets will have enough time to change their personal schedules and travel plans if they are coming from outside of London. We do not want anyone to miss this once-in-a-lifetime experience. We are writing to let you know that the 8th July concert that you purchased tickets for at the O2 arena is now scheduled for 13th July. The tickets you receive will be printed with the rescheduled date and you will have the same seat you originally purchased. You do not have to do anything as you will be automatically allocated the same seats and moved to the revised date. We understand the inconvenience this may have caused and for this reason we have secured some excellent hotel deals for Michael Jackson fans traveling to London on these rescheduled dates. Please contact our official travel package provider Thomsonexperience at customerservice@thomsonexperience.com or call on +44 (0)20 74621563 for discounted deals on hotel beds in London. We can offer a 10% discount on all hotel bookings. Quote 'Michael Jackson rescheduled dates' in order to claim the offer. If you cannot attend the revised date please contact us no later than the 19th June 2009 to obtain a full refund at Michaeljackson@Ticketmaster.co.uk or via the Michael Jackson Customer Support line on 0844 277 9982. Please note due to the timeline involved in rescheduling this show your tickets will now be dispatched after the 19th of June. Thanks for your understanding. Michael, who is directly involved with all aspects of the styling/choreography/band selection and rehearsals, is working around the clock to ensure this is the show to end all shows! We look forward to seeing you on 13 July. Regards Ticketmaster - sent on behalf of AEG Live guarda questa è l'email dove si scusano e bla bla e dicono che per un rimborso ci si deve muovere entro il 19 giugno e che dopo verranno spediti i biglietti.